Privacy Policy

Privacy Policy

The Promoter (Paterson Arran Ltd) respects the privacy of every Member and every individual who visits a Coinks® website. This Privacy Policy outlines the information the Promoter may collect and how it may use that information. Should you believe this policy is not being followed, or if you have any questions, please contact the Promoter.

Personal Data.

The Promoter will collect personal information as part of our registration process. We will not collect personally identifiable information about you through our website unless you have provided it to us voluntarily or unless it is required by us as part of our registration process.

We only request additional information so we can provide you with a more customised and improved service.

When you do provide us with personal data, we may use that information in the following ways:

  • We may store and process that information to better understand your needs and how we can improve our products and services.
  • We may also collect information on your shopping and online activities and {on your preferences when you complete our online questionnaire and poll.

We DO NOT share any of your personal details with 3rd parties, unless:

  • You have decided to take up a certain offer and the Reward Provider requires your contact details in order to fulfil the offer. In this case we will only provide the Reward Provider with your first name, surname and relevant contact details. The Reward Provider may need to pass this information on to a fulfilment house in order to process the fulfilment of the offer. Reward Providers are prohibited from contacting you directly, without your express consent.
  • You have decided to participate in a competition, survey or questionnaire and the Reward Provider requires your details in order to validate your entry or response. Reward Providers are prohibited from contacting you directly, without your express consent.
  • The 3rd party organisation performs services for us (such as marketing agents, fraud investigation analysers or courier services) and will only use the information to perform that service.
  • We run the Programme as a loyalty service for Pack Owners. Therefore by entering a code we reserve the right to pass your registration and other details in relation to the Programme to the Pack Owners from which you received the code. Pack owners are not allowed to pass this information on to any other 3rd party, however you may be contacted by the Pack Owner about future offers and promotions which may be of interest to you.
  • You have agreed that we may pass your personal details to third parties to receive offers from them, for example, as a condition when entering a prize draw.
  • By subscribing to you are also subscribing to the Coinks Daily Deals service. Coinks Daily Deals is operated by Johnston Press PLC, 108, Holyrood Road, Edinburgh, EH8 8AS on behalf of Coinks Limited. By subscribing to you agree for your details to be passed to Johnston Press PLC.
  • A Member can at any time opt-out of receiving promotional emails from by clicking into the 'My account' section located at the top of the website.

Within the 'My account' section, there are three areas. 'Account details' which shows transactions, 'Personal details' where you can change your personal details, and 'Email preferences', where you can opt out from email communication. If you wish to opt out of email communication from a Pack Owner, please contact them directly.

Storing Your Data

The Promoter uses secure servers to securely hold your account detail and profile information. We also use secure server software for any additional information you enter through the Coinks® Programme. All sensitive information, such as passwords and bank details are encrypted before storing them on the server.


Each Member account is password protected and this information is only released to the Member and never exchanged with third parties. If you have forgotten your password, please visit the 'Forgotten password' section of the website to reset a new password. The Promoter is not responsible for any account activity that results from a Member not keeping their account details secure.

Please enter your email address below to retrieve your password.