Frequently Asked Questions

What is Paterson's Points?

Paterson’s are currently featuring unique codes as part of a special promotion.

Look out for promotional packs of Paterson’s Shortbread in all major supermarkets.

  • Each pack features a unique code.
  • The code will be 12 characters long starting with ‘PA’.
  • Each code is worth 10 Points.

Points can be exchanged for Prize Draw entries or Rewards. Paterson's is also part of the Coinks® network. What is Coinks®?

Where can I collect Points?

Asda, Morrisons, Tesco, Sainsbury's, Iceland and many other good retail stores and only on promotional flashed packs of Paterson's Shortbread Fingers 380g, Paterson's Clotted Cream Shortbread Fingers 300g, Paterson's Shortbread and Biscuit Assortment 185g and Paterson's Shortbread Petticoat Tails 250g.

How does it work?

Once you've registered on this website, you can start entering your codes.

You'll get Points for each code you enter. You can then spend those Points on Prize Draw entries or Rewards

How do I join?

Simply click here to go to the Sign Up page.

How many Points do I get for my code?

Each code is worth 10 Points.

What Prize Draws are available?

There are new prize draws being added every month throughout the promotion. See the full list of current prize draws here.

What Rewards are available?

There are 3 rewards available on this website. You can also claim more rewards at www.coinks.com.

Does it cost anything?

Joining is free. However you will need to buy a promotional pack of Paterson's Shortbread to get the codes which give you Points. Promotional packs will feature a 12 character unique code beginning 'PA' and a promotional sticker on the front. Promotional packs include Paterson's Shortbread Fingers 380g, Paterson's Clotted Cream Shortbread Fingers 300g, Paterson's Shortbread and Biscuit Assortment 185g and Paterson's Shortbread Petticoat Tails 250g.

General

What is Coinks®?

Coinks® is a network of websites that rewards you with Rewards and Prize Draws from your favourite brands. It’s their way of saying thank you for your loyalty.

When you register on this website, you will automatically become a member of the Coinks® network.

That means you can visit any website within the Coinks® network with just one username and one password, including www.coinks.com.

Coinks.com acts as the hub for all websites in the Coinks network. It’s the place to find out about other brand promotions and also discover more Rewards and Prize Draws.

Who runs Coinks®?

Coinks® is operated and managed by Hive Online Ltd.

We’re a friendly bunch based on a nice farm in Leicestershire. If you’d like to get in touch, here are our contact details:
Hive Online Ltd
Woodland Granaries
Narrow Lane
Wymeswold
Leics
LE12 6SD

Tel: 0330 5001300
Email: support@coinks.com

Your Account

How do I sign in to my account?

That’s easy. Once you’ve created your account, you can sign in at any time. Pop your email address and password into the boxes in the top right of any page and click "Sign In".

I’ve forgotten my password

Don't worry, it happens to us all and it’s easy to fix! Simply, click on the 'Forgotten your password' link and enter your email address. We’ll send you an email with a link so you can reset your password.

How do I check my account?

Sign in and go to the My Account page. You will be able to see how many Points you own and what you have spent them on. When you are in the My Account page you can also edit your Personal Details.

Codes

How do I enter my code?

To enter your code simply sign in to your account and go to the Enter Your Code box.

You’ll find this at the top of most pages, once you’re signed in.

Once you’ve entered your code, Points will then be added to your account and you’re ready to reward yourself!

Every code is unique and you can only enter it once.

Once you’ve entered your code, Points will then be added to your account and you’re ready to reward yourself!

I can't find my code

Does your pack feature this promotion printed somewhere on the packaging?

Yes, my pack features this promotion.

There should be some instructions on the back of the pack to help you find the code. If you still can't find it please Contact Us and we’ll sort it out for you.

No, there is nothing printed on my pack.

Sorry, it looks like the pack you have bought isn't included in this promotion. You will only find codes on packs of Paterson's Shortbread Fingers 380g, Paterson's Clotted Cream Shortbread Fingers 300g, Paterson's Shortbread and Biscuit Assortment 185g and Paterson's Shortbread Petticoat Tails 250g.

I can’t read my code

If you’ve found your code but it’s not printed clearly enough to read, then you’ll need to Contact Us and we’ll sort something out for you.

My code isn’t recognised
Are you entering the right code?

Packs often feature many codes such as batch numbers. Your pack should have some instructions telling you where to find your Paterson's unique code (sometimes called a URN or unique reference number) and what to look for, such as number of characters and prefixes.

Still having a problem?

If you’ve found the correct code and you’re on the correct website but your code still isn’t being accepted, then we’ll need to look into it. Please Contact Us with your pack details so we can sort something out for you.

My code has already been entered

Every code is unique and they can only be entered once. If your code has been entered by another person, you’ll be given the option to claim that the code belongs to you. We may need to ask you for proof of purchase, so hang on to your pack.

Keep your codes safe

Sometimes, you may be asked to send us codes as proof of purchase, so hang on to them and keep them safe.

Each code is unique and can only be entered once. Please don’t give your codes to anyone else. There are some pretty nifty security alerts on the system that monitor any unusual activity, so it might freeze your account.

PRIZE DRAWS

We work closely with The Institute of Promotional Marketing (IPM) to make sure our Prize Draws meet with their recommendations.

We will always give you all the details you need before you enter a prize draw.

Swapping Points for your entry

Sometimes entry is ‘free’ (we won’t deduct any Points) but most of the time you will need to swap Points for your entry. We will always show how many Points you will need to enter. Sometimes these will need to be a certain ‘type’ of point. Read on and we’ll explain.

Extra entries

Some Prize Draws will allow you to exchange more Points for extra entries and improve your chances further.

The amount of additional entries you will get per point depends on the prize draw and we will always give you the information before you swap Points for extra entries.

Please enter your email address below to retrieve your password.

What is Coinks®?

This promotion is part of the Coinks® network, one of the biggest shopper networks in the UK.

Simply by entering codes from packs of your favourite brands, you can quickly collect points and start rewarding yourself with discounts, freebies and prize draws.

Find out more